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Restart the app, use a different HDMI cable, reset Xbox One, switch devices Streaming service error, HDMI cable problem, or Xbox One issue
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Set your location services to On, turn off your VPN, and reset the location settings Use a VPN to access the video in the available regionĬheck to see whether the device is compatible with Disney+, log out and sign back in again on your streaming device Rights issue, video unavailable in your region Restart Disney Plus, contact customer support
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Reinstall the Disney Plus app, restart your router Make sure you’ve entered your correct login information and payment/billing informationĭelete Disney Plus on the devices you don’t use, change your login password, and delete any downloads you don’t needĬheck whether the service is accessible in that region, turn off the VPN, reset location settings, or sign out of Kids mode
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Invalid email address or password problemĬheck you have entered the correct email and ensure your chosen password meets the Disney Plus criteria Disney+ Error CodeĬheck that your card isn’t past its expiration date, and that it isn’t from a country where Disney+ isn’t available We’ve put together a list of some of the most common error codes, alongside easy explainers of what you can do to fix them. If the problem persists, visit the Disney+ Help Center. We’re sorry, but we cannot play the video you requested. You’re probably familiar with the message: Since Disney+ launched there have been many error codes and messages that users have encountered. It’s consistent, comes with a user-friendly Smart DNS, helpful customer support, and a cost-effective price tag. Our tests show that Surfshark is the best VPN for accessing Disney Plus. The most effective fix for Disney Plus is to get a dependable VPN, with a track record smoothly accessing the service. Some don’t prioritize streaming, while others lack the technology to unblock the service. Even if you’ve attempted all the above workarounds, not all VPNs work with Disney Plus. If all else fails, it’s likely that your Disney Plus issue comes from using the wrong VPN. Because you are changing your DNS settings, Smart DNS allows you to stream Disney Plus from large home screen devices with ease, like Smart TVs, Amazon Fire TV, Apple TV, and games consoles.Īll the VPNs we recommend come with quality Smart DNS tools that are easy to set up. VPNs like Surfshark and NordVPN provide Smart DNS services. It routes your internet connection through a proxy DNS server, enabling you to access Disney Plus from anywhere without connecting to a VPN server. Smart DNS is a useful tool for those looking to stream Disney Plus outside permissible regions. You can switch off IPv6 connections on macOS via Network settings. In the video below, we contacted a Surfshark support agent and he quickly recommended a number of servers to watch US Disney+ from. Most top VPNs have 24/7 live chat support, which is by far the easiest way to get assistance. One of the quickest ways to troubleshoot a problem with your Disney Plus VPN is by contacting the VPN service’s support team.Ī customer support agent will be able to recommend the best VPN servers to access Disney Plus, or tell you if the service is experiencing any technical issues. This can also help with your internet connection to ensure you’re getting the best speeds for streaming.
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It’s a simple trick, but it remains one of the most effective: restarting your Disney Plus device and the router/modem can resolve Disney Plus error messages, particularly login problems and Error Code 83. Otherwise, we suggest using another, safer VPN service.
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If your VPN is leaking, check to see whether there are leak protection features in your VPN’s settings, and ask your VPN provider what can be done. You can test whether a VPN has leaks that reveal your true location.
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You have to delete them from your browser. If you’re seeing an error code when using Disney Plus, like Error Code 22 or 31, it could be the service has detected your real geolocation based on these web identifiers.Ĭonnecting to a VPN server does not remove cookies. Websites can collect location data through cookies and cached files. Surfshark, for example, manages to avoid Disney Plus blocks on all of its servers. Good VPNs get around streaming region blocks by offering thousands of updated servers that are designed to avoid detection.
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You won’t know which will server will work, so there may be some trial and error involved. Switch VPN serversĬhanging your server is a quick and easy way to resolve a Disney+ connection issue.ĭisney+ tries to detect and ban VPN connections, so switching servers to an undetected one can fix the problem. If you’re encountering an error code or message while using a VPN, there are a number of steps you can take to fix it, beginning with the most simple: 1.